Yes! All cards with a uChoose Rewards account automatically earn points together. (If you have multiple debit cards with Suffolk Federal, you can link them together to earn rewards faster. Just go to the Preferences page after you log in at www.uchooserewards.com and click on the Learn How link under Link Another Account to your… Read more
Archives: FAQs
What can I get when I redeem my points?
It’s your choice! You can choose from thousands of options like merchandise, travel experiences, activities, event tickets, merchant gift cards or e-certificates, MP3 and game downloads and more.
How can I track my points?
We keep track of all your points for you… and we’ll help you find what you’re looking for when you’re ready to redeem. Or, use your Wish List to track your points and know when you’ve earned enough for a specific reward.
How do I earn points?
You automatically earn points every time you use your card for signature-based purchases.
How do I get started?
Register your card(s) at www.uchooserewards.com. Click the Register link (under New to uChoose Rewards) and follow the prompts to create your User ID and password.
What is uChoose Rewards?
It’s a rewards program that earns you points every time you use your Suffolk Federal Debit card for signature-based purchases.* Redeem your points for any reward of your choice from a vast catalog.
Are the text commands case-sensitive?
No. Commands can be sent as upper-case, lower-case or a mixture of both.
What happens if the transaction in question in the fraud alert is legitimate?
If you recognize all of the transactions present in the fraud alert. Simply reply “Y”, to confirm the activity as valid. Your card will automatically be unblocked and no further action is required. You may now complete any purchases that may have been declined.
How do I opt-out of text alerts?
To opt-out of text alerts, simply reply STOP to any text alert. You will no longer receive fraud alerts via SMS message. You may also opt-out by calling the number provided on the back of your card and asking to be opted out of Automated Fraud Alerts messages.
Why do I receive multiple messages with Pg 1/2, Pg 2/2?
Most SMS messages have a maximum length of 160 characters per message. Some alerts may require multiple messages to provide you with all the necessary information. All SMS messages are paid by Suffolk Federal and you will not be charged for any text message alerts.
