Fraudulent Calls & Texts

Fraudsters are employing new text and phone scams that displays a caller ID that looks like a legitimate source like a Suffolk Federal Credit Union contact number.

Essentially, the scam bypasses people’s defenses by displaying what looks like an authentic caller ID and asking for information like the your full debit card number, CVV and expiration date.

The old defense of screening calls by caller ID may not work now, Suffolk County officials said. Scammers are using spoofing software that allows them to mimic the IDs of legitimate sources. If you receive a phone call from 786-295-9424 or 631-369-6905, or a text from 616-333-3734 this could be an attempt to obtain your information.

Caution and skepticism are some of the best defenses. Scammers are showing an evolving grasp of technology, making it more difficult to spot their hustles. Credit Union staff will never ask you for personally identifying information through an unsolicited email, text message or phone call, including:

  • Social Security Number
  • Credit or Debit Card Numbers
  • Security Code or CVV
  • PIN – Personal Identification Number
  • Online Banking Login Information
  • Verification Codes
  • Passwords

The questions may seem reasonable to answer, but this is considered “phishing.” Should you receive any suspicious solicitation, please contact Suffolk Federal or simply delete.

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