Focused on Members’ Financial Well-Being in Wake of the Coronavirus Pandemic

As the coronavirus (COVID-19) continues to impact the world, Suffolk Federal is taking proactive measures to maximize social distancing while still offering financial security to its members.

Following the guidelines set by the Centers for Disease Control and Prevention (CDC), Suffolk Federal has implemented increased sanitation and disinfecting procedures at each of its branch locations to protect the health of its members and employees. At this time, all locations, with the exception of the Port Jefferson branch at St. Charles Hospital, remain open for business. Members who do business at St. Charles Hospital are welcome at any of our other branch locations.

With the closure of hundreds of businesses and schools nationwide, Suffolk Federal is standing by its members and advises those facing financial hardship, in the midst of the pandemic, to schedule a meeting with a branch specialist. Similarly, for those small businesses finding themselves in a bind, the credit union is making it easy to access low-interest disaster loans from the Small Business Administration (SBA) which helps businesses and homeowners recover from declared disasters.

To prevent the spread of the coronavirus, Suffolk Federal is encouraging all visitors to its branches to use the drive-thrus and ATMs. Modified branch lobby and drive-up hours are Monday-Friday, 9am-4pm and Saturday, 10am-1pm. However, lobby hours are by appointment only and can be requested by using a branch appointment form. Call center hours will remain the same: Monday-Wednesday, 8am-5:30pm; Thursday-Friday, 8am-6pm and Saturday, 9am-2pm.

The financial institution’s online and mobile banking platform also offers a multitude of services accessible from anywhere in the world. Bill pay, loan application and check depositing are among the many features that are included for worry-free, contactless banking.

As the world works to stop the spread of the virus, Suffolk Federal is reminding its members that in addition to minimizing close, in-person interactions with others, additional safety measures should be diligently practiced including:

  • Avoid touching eyes, nose and mouth
  • Clean and disinfect frequently touched objects and surfaces
  • Cover a cough or sneeze with a tissue that should then be discarded
  • Wash hands often with soap and water for a minimum of 20 seconds
  • Stay home when feeling sick

For more information, please visit the Centers for Disease Control and Prevention (CDC) website.

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