What you Need to Know
At Suffolk Federal, we are continuing to take proactive measures to protect the health of our membership and our employees, while working diligently to meet your financial needs. Suffolk Federal branches are open for teller and financial services. For expedited service with a Financial Services Representative, we highly recommend making an appointment. Schedule yours today.
Click here for additional details on Branch Operations, Ways to Bank from Home, Member Assistance and Personal Protective Measures.
System Upgrade Scheduled for Saturday, September 12 at 11:oopm
Suffolk Federal has a scheduled system upgrade on Saturday, September 12th which is expected to take approximately 6 hours. Member Telephone Service (MTS) will be unavailable during this time. Suffolk Federal ATMs will be available with limited withdrawals. We apologize to our members for any inconvenience and thank you for your patience.
New Home Equity Fixed-Rate Mortgage Loan Statement Coming Soon
Suffolk Federal is in the process of creating a separate, more enhanced Home Equity Fixed-Rate Mortgage Loan Statement. It is a new requirement of the NYS Department of Finance to provide a separate monthly statement for your Home Equity Fixed-Rate Mortgage Loan. This statement will have a different look than your current monthly statement. You will see the same information you see now but with a few more line items and Paid Year to Date information. If further clarification is needed once you receive the new format please call or visit one of our branches. The new statement does not affect the way you make your monthly payments. You still will have the same payment method whether payroll deduction, share transfer or coupon.
Scam Alert: P2P Fraud
The credit union has recently learned that fraudsters are launching social engineering attacks to members by posing as the credit union to obtain online banking credentials. Read this important information from Suffolk Federal on the most recent scams and ways to protect yourself from fraud at our Fraud Corner.
eStatements are available through Online Banking.
Click here to view your eStatement.
Horseblock Road Roadwork
Please note that major roadwork on Horseblock Road just South of the Long Island Expressway is in progress. The bridge at this location has been REMOVED. This project is expected to be long-term. The official detour is County Road 101 (Sills) Road. Click to view traffic detour. Traffic will be heavier in the evening rush hour commute verses the morning community and drivers can expect many tractor trailers in the area. Please carefully follow detours to reach the Medford branch and drive safe!