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FAQs

Browse commonly asked questions & answers

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Quick and informative. That's what we want this resource to be for you. Start here with your question and always feel free to contact us for more details.

Common FAQs

Yes, we offer our members Zelle®. It is available right from online and mobile banking so you don’t need to download anything new to start sending and receiving money!

You can deposit up to $5,000 per day using Remote Deposit Capture.

Our routing number is 221481181.

To have your direct deposit go straight into your account, provide our Routing # 221481181 and your account number to your employer's Human Resource Department.

Suffolk Credit Union members have access to over 71,000 surcharge-free ATMs.  Use our Branch/ATM locator to find your closest ATM.

To report your Suffolk Debit Mastercard lost or stolen, please call 866-774-2384, send a secure message in online banking, or visit your local branch.

We currently have 10 locations throughout Suffolk County, click here for a complete listing of our branch locations. 

For the safety of our members, we can only mail a Debit card to the address we already have on file. 

If you suspect any fraudulent activity on any of your accounts, please contact your Personal Banker as soon as possible and they will be glad to assist you with the necessary precautions.

This is an unfortunate situation, but with Mastercard's Zero Liability, you don’t have to worry.  Just visit your local branch and we will assist you.

There is a $1.50 charge, plus any additional fees charged by the other financial institution.

$5.00 in savings account.

Yes, one you are a member of Suffolk Credit Union you can bank with us no matter where life takes you.  With digital tools, ATM networks, our contact center and shared branching, you can continue banking anywhere in the United States.

Traveling to another state won't block your card, but if you are traveling abroad please be sure to let us know.   This way we can make sure you can use your card uninterrupted. 

To report your Suffolk credit card lost or stolen you can call 855-378-2629, use the Credit Card App (Download), use online Banking, or come into a local branch. 

Financial Education

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