Identity theft occurs when someone steals your personal information to commit fraud. Suffolk Federal is committed to ensuring the safety of your information to prevent that from happening.

First and foremost, please do not disclose any personally identifying information if requested from an unsolicited email, text message or phone call that may seem like it’s been sent by Suffolk Federal. This includes:

  • Account information
  • Social Security number
  • Mother’s maiden name
  • Online Banking access code
  • Account access code
  • ATM card PIN
  • Credit card number, expiration date or PIN

The questions may seem reasonable to answer, but Suffolk Federal never requests information in this manner. This is considered “phishing.” We utilize various measures to protect your privacy and understand your security concerns. Please contact Suffolk Federal about any such solicitation immediately or simply delete. Do not open. For more information, read our Privacy Policy.

Update (and Protect!) Your Passwords
When setting passwords for your personal accounts, be sure to use passwords that are long, complex and unique. The best passwords often have the following characteristics:

  • 7 to 20 characters long
  • Upper and lower case letters
  • Non-consecutive numbers
  • Special characters

Helpful Resources to Learn More about Identity Theft